Secure your account and workspace

Protect sign-in access

Use the official AEO Pro Studio sign-in page and protect the connected email or identity account with a strong, unique password and multi-factor authentication where available. Never share login codes.

Review workspace membership

Open Settings → Team regularly and remove access that is no longer required. Keep administrative access limited to trusted people who need it.

Treat links and requests cautiously

Support will not ask for passwords, full payment-card details, or authentication tokens. Verify unexpected requests through the Help Center contact address before acting.

If you suspect unauthorized access

Secure the connected identity or email account first, then review team membership and recent workspace changes. Contact support promptly with the workspace name, affected account email, approximate time, and a factual description. Do not send secrets.

Share screenshots safely

Crop screenshots to the relevant area and remove customer data, tokens, billing information, private prompts, and unrelated browser tabs.

Keep brand data current

Remove obsolete uploads and review approved assets and business facts periodically. Store only the information needed for the workspace’s visibility work.