Manage your plan and billing

Review current access

Open Settings, then Subscription to see the workspace’s current plan and status. Feature availability and usage allowances follow the active workspace subscription.

Change or manage the subscription

Use the subscription controls shown in Settings. Complete payment changes only in the secure checkout or billing portal opened by the app. Never email card details to support.

Understand usage limits

Some features consume plan allowances. If an action is locked or unavailable, check the plan and current access first. A new billing period or plan change may update availability after processing.

If a payment fails

Confirm the payment method and billing details in the secure portal, then retry there. Access can remain limited while a payment is unresolved.

Contact billing support

Send the workspace name, account email, invoice or transaction date, and a description of the issue. Do not include full card numbers, security codes, passwords, or authentication tokens.